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Web Hosting FAQ
Basic account help
Uploading your website
To upload your website you will need an FTP program. We suggest either WS_FTP or Cute FTP. You can learn about either program and how to use them from the documentation provided with the software.
To upload your web site to internetsolutionsetc.com and use username@yourdomain.com where "username" is your real username and "yourdomain" is your real domain name. If you did it correctly you will be prompted for your password. Enter in your password and you will be in your directory where you will see a folder called "cgi-bin" and another called "htdocs". Your html pages and images should go in htdocs while any scripts you may need to install will go in cgi-bin. Be sure to use "binary" transfer mode for graphics and ASCII mode for cgi scripts.
Sending and receiving email
To check your email you need to set up a new email account in your favorite email program. There a only a few things you will need to know to send and receive email with your Internet Solutions ETC account. At Internet Solutions ETC we use pop-before-smtp authentication so in order to send mail you must first check your mail. The server will identify you by your username and password and then grab your IP address and hold it in a database of trusted IP's for one hour. It is during this hour that you may send mail. If you are rejected by the mail server simply check your mail again to re-authenticate your IP address.
Use username@yourdomain.com where "username" is your real username and "yourdomain" is your real domain name for your email pop3 username. You will also need your password.
pop3 server: mail.yourdomain.com
SMTP server: check with your ISP.
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